Client Feedback

Earlier this year Ben Robson and team did the following work for me: they built a stone terrace with reclaimed stone, converted a bay window into French doors opening onto the terrace, and fitted a new kitchen. The kitchen work included removing an internal wall and laying a new wooden floor.

A big thank you for taking on the project and seeing it through. I am delighted with the outcome which has transformed the house and my experience of living in it. I think we've done something quite special.

All your team were very pleasant as well as skilled, please give my thanks and appreciation to everybody, especially James for building the terrace.

I am very pleased with the work done and would be happy to use Benchmark (Bakewell) Ltd again.

Angela McKernan (Derby Hospitals NHS Trust)

Ben and his team helped us reconfigure a large part of the downstairs of our Victorian terrace house in preparation for a new kitchen. They removed structural walls, put in steel supports, laid new concrete floors and built a new porch with sliding doors at the rear of the house and a new downstairs bathroom. They also managed the electrics and replacement of a large part of the heating system.

Planning and costing was detailed and really well communicated. Ben's experience helped us make good choices, such as putting in extra sound proofing in the area of the kitchen below my young son's bedroom, sourcing new interior doors that really fitted in well with our house and finding just the right bricks to blend in with existing brickwork.

As the project progressed I was working in London during the week. Ben would picture message progress each day so I could see what was happening and he handled every aspect of the project, managing the structural engineers, building inspectors, tradesmen etc., so I felt confident that things were under control and on track. Any problems would be quickly resolved by Ben, even if they weren't strictly in his remit.The project ran on-time and to-budget right the way through to completion

At every stage of the project Ben's team showed really high levels of skill and attention to detail. Probably highest complement I can pay them is that at every stage over the six weeks they approached the work with the same level of care and attention that they would if they were doing it on their own house. A great example of this was Ben asking if they could sort out the plastic water, drain and sewerage pipes at the back of the house because they 'offended' him - it was absolutely the right thing to do and he didn't wait for us to ask him to do it. Having lived with the work for a couple of years now I can honestly say that we have not had a single issue with the quality of any of the work that Benchmark did and I wouldn't hesitate to use them again or to recommend them to others.

Bernie Smith

We found Ben Robson and his team, a delight to work with. Our project was
started on the day agreed and was finished at the agreed time too. The team
were on site every day at 8am or before - were all very polite, courteous
and extremely hard working.

From the several companies we went out to tender to, Benchmark was the first
to make contact asking for a visit and discussions prior to tendering and
was the first company to submit it's tender. From the several tenders
(eventually) received, Benchmark's was not the lowest but it was very
competitive and very well presented.

Excellent quality of work throughout and nothing was too much trouble.

Ian White

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